FAQ
1. What materials and products do you specialize in?
We focus on three core categories:
- 925 Sterling Silver Jewelry (fashion silver, fine silver, gemstone-set silver, minimalist & vintage lines)
- Copper Jewelry with Premium Plating (gold, rose gold, white gold, gun black, etc.)
- Gemstone-Set Jewelry, including lab-grown stones and high-quality synthetics such as lab-grown diamonds, lab-grown rubies/sapphires/emeralds, synthetic opal, moonstone, zirconia, and more.
We handle complex craftsmanship such as prong setting, bezel setting, micro-pavé, hand setting, high-polish, brushing, and fine texturing.
2. Do you offer original designs?
Yes. Original design is one of our strengths.
We can:
- Develop complete collections based on your brand style and price range
- Provide monthly new designs and trend-driven updates
- Support co-creation and exclusive styles for your brand
- Start from your ideas or refine our existing designs for your market
3. Do you support OEM/ODM with my own designs or samples?
Absolutely. We support:
- Design-to-production OEM (from your drawings, CAD, or reference photos)
- Sample-based replication
- Customization of plating color, stone type, size, structure, and finishing
- ODM development if you only provide inspiration and target positioning—we handle the rest
4. What is your MOQ?
We offer low MOQ and easy scaling:
- Wholesale existing styles: small batches available
- OEM/ODM custom styles: typically 30–100 pcs per style, depending on complexity
You can start small for market testing and scale quickly after validation.
5. What is the sampling lead time and cost?
Sampling lead time: usually 7–15 days (longer for complex pavé or multi-stone work)
Sampling fee depends on the process level; part or all of it can be credited back once mass production starts.
6. What is the mass production lead time?
Standard production lead time is about 15–20 days after sample approval.
For high-complexity pieces, we will confirm a detailed production schedule before order placement.
7. How do you calculate pricing?
Pricing is based on:
- Metal type and weight (silver / copper)
- Stone type, size, quantity, and setting method
- Plating process and thickness standard
- Craftsmanship complexity and labor time
- Order quantity
We provide clear cost breakdowns so you can build your pricing structure easily.
8. Do you comply with EU/US standards?
Yes. Our plating system can meet major market requirements, including:
- REACH / nickel-free compliance
- Lead-free and cadmium-free standards
Third-party testing can be provided upon request.
9. Can silver or copper jewelry look like solid gold?
Yes. With high-grade polishing and multi-layer vacuum plating, our silver and copper pieces can achieve a premium gold-like finish, suitable for affordable luxury and high-end silver collections.
10. Do you provide packaging?
Yes. Options include:
- OPP bags / anti-tarnish bags
- Neutral gift boxes, cards, pouches
- Eco-friendly packaging with recycled materials
You can also send your branded packaging for us to assemble.
11. What payment terms do you offer?
Typical terms:
- Sample: full payment of sampling fee
- Production: 30% deposit + 70% balance before shipment
We accept T/T, PayPal, etc.
12. Do you ship worldwide?
Yes. We offer worldwide delivery via express courier, air freight, or sea freight.
Main markets include Europe, the U.S., Canada, Australia, and the Middle East.
13. What is your quality control standard?
Each batch goes through:
- Surface and finishing inspection
- Plating quality check
- Stone-setting security test
- Size/weight tolerance control
- Final inspection before packing
We ensure mass production matches approved samples.
14. What after-sales support do you provide?
For non-human-caused quality issues, we support repair, remake, or replacement. We respond quickly and prioritize your re-production needs.
15. Can I visit your factory?
Yes, factory visits are welcome.
If you are in Guangzhou for Canton Fair or jewelry exhibitions, you can book a tour of our Panyu facility.
Still have questions? Feel free to contact us—we typically reply within 24 hours.